About Shipping

Free shipping On Orders over $70

Orders over $35: $6.99 for shipping

Sincere service at RabbyT

You May Ask

Returns and Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

See the link in the footer for more details

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@rabbytease.com. Please note that you will need to contact us return address.

We currently are not able to provide self-return service and return shipping lable.

To request a return please contact us at support@rabbytease.com to start a return

You can always contact us for any return question at support@rabbytease.com.

Damages and issues
Please inspect your order upon reception and contact us immediately, send the photos to our email if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like corset with rhinestones /fringe, lingeries,accessories.Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on clearance sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Notices

Since our lingerie is belongs to the underwear series, please avoid leaving perfume residue on the corset or other stains that will affect the secondary sales of the clothing when trying it on. Therefore, we accept the return of clothing that has not been tried on.

No returns or exchanges on customized clothing.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@rabbytease.com.

Contact The Owner

alicialiangde@gmail.com

So...Hi! I'm Alicia, also the shop owner. This is an online store I created myself, and the company is just me and my friend, so you'll be able to contact me personally to solve your problem, which may not seem too serious and proper, but I guarantee that you get a personal 1V1 service!

And also,my personal ins is Alicia_xixix, but nobody knows about me having an online bussiness,of course you can follow me or DM me for question but plz help me to keep this secret until I my traditional parents gave up on me.

Shipping&Delivery

We ship to the US and Canada, and since it's a cross-border item (obviously my home is in China), our shipping time can be a bit longer, around 7-14 days. If you need an expedited order, please contact me at my email!

I'm already working on it, saving up every month just to be able to afford the warehouse and shipping costs, and believe me, delivery times will be cut by more than half in the near future!

Cooperation

If you are a long term buyer, or buy in bulk, you can purchase items at a lower price, please contact me alicialiangde@gmail.com

I'm the boss so we can talk jajajajaja

Special or Customisation

If you need special sizes customised, please contact me at my email address

If you have a customised garment that you would like to have made, we can customise it with pictures or designs.

If you are a drag queen show performer or other performer (btw I really love to watch drag queen show, it's a beautiful and confident art), and you have a customised need for a costume or have your own style design, please contact me at my email address alicialiangde@gmail.com, and I will be more than happy to complete the cooperation with you!